Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this website.
Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the site, we collect information about the pages and products you view, what websites or search terms referred you to the site, and how you interact with the site. We refer to this as Device Information.
We collect Device Information using cookies, log files, web beacons, tags, and pixels.
When you make or attempt to make a purchase, we collect order information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as Order Information.
How We Use Your Personal Information
We use Order Information to fulfil orders, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, screen orders for risk or fraud, and provide product or marketing information where appropriate.
We use Device Information to help screen for potential risk and fraud, improve and optimise the site, generate analytics, and assess marketing performance.
Sharing Your Personal Information
We share personal information with third parties who help us operate the site and provide our services. We may use tools such as Google Analytics and Meta/Facebook advertising pixels to understand store activity and support marketing.
We may also share information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
Behavioural Advertising
We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.
Do Not Track
We do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
You may request access to the personal information we hold about you and ask that your personal information be corrected, updated, or deleted. To make a request, contact us using the details below.
Data Retention
When you place an order through the site, we maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, contact us by email at info@elevatesports.nz.